In case of emergency, dial 911

Call your local police if the situation is not an emergency but you suspect it might be against the law.

Ask to speak to someone who has been trained in senior abuse, or domestic/family violence. 
A list of local RCMP detachments can be found here.

Seniors NL  / Newfoundland and Labrador Network for the Prevention of Elder Abuse
Resources - Information - Connection 
The network provides information and support to individuals and organizations (from both community and government) working to prevent elder abuse and/or provide services to those affected by this issue.

Toll free line: 1-800-563-5599   (Information and referral line answered by seniors with training) 
Access the Seniors NL brochure on Elder Abuse Resources

Department of Children, Seniors and Social Development
The Department of CSSD supports individuals, families and communities in Newfoundland and Labrador in achieving improved health and social well-being and reduced poverty; and ensures the protection of children, youth and adults from abuse or neglect.

The Department promotes the values of inclusion, diversity, and healthy active living and leads the development of policies, programs and partnerships to improve services and the overall social development of the Province.

Adult Protection: 1 -855-376-4957
Seniors and Aging: 1-888-494-2266

Transition House Association of Newfoundland and Labrador
Shelter staff will help you sort out your situation and plan your future. They will listen to you and provide the support you need at this difficult time. They can connect you with other services, including counselling, income support and other financial services, legal support, schools and housing.You are not alone.When you’re ready… shelter staff will be there to help.

Find a shelter near you

Sexual Assault Crisis Line
24-hr, toll-free provincial crisis line

Phone: 709-726-1411
Toll Free: 1-800-726-2743 

Provincial Mental Health Line
24-hour toll-free provincial support to help those feeling stressed and overwhelmed by their situation.

Toll free: 1-888-737-4668

Regional Health Authority

Office of the Public Trustee
The Public Trustee is the person appointed by the Provincial Government under the Public Trustee Act, 2009 to protect the financial assets and well-being of clients of the Office of the Public Trustee. Though appointed by the Provincial Government, the Office of the Public Trustee is a Crown corporation created by legislation and operates fully independent of Government.

Clients can include:

  • children under the age of 19 (the age of majority in Newfoundland and Labrador),
  • the Estate of a deceased person,
  • mentally disabled persons,
  • prisoners,
  • missing persons,
  • a charitable trust.

Tel: (709) 729-0850

Advocacy and/or legal assistance

Legal Aid Commission 
Legal representation for people with low income; must meet certain eligibility requirements.
Toll free number: 1-800-563-9911

Victim Services 
Free help for adult victims of crime, regardless of whether a charge is laid; also supports child victims or witnesses required to testify in a criminal matter; 11 offices province-wide.
St. John’s: 709-729-7970 (collect calls accepted) 

Public Legal Information Association of Newfoundland and Labrador 
For general legal questions and lawyer referral service
Toll free: 1-888-660 7788



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