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CNPEA Annual General Meeting 

Thursday, September 19, 2019
10 am to 11:30 am (Pacific Time)/ 1 pm to 2:30 pm (Eastern time) 

On September 19, join us to elect new Board members and hear about our activities and plans for the future.
The meeting will be held via the teleconference platform GotoTraining. Make sure to register at the link below. Space is limited, early registrations are encouraged.

Once you complete your registration, you will receive an automated confirmation email with the teleconference details to join the meeting on September 19. 
Our annual report and the list of candidates to the Board will be circulated in September.


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News release from Financial Consumer Agency of Canada

July 25, 2019
Ottawa, Ontario

Today, the banking industry adopted a Code of Conduct for the Delivery of Banking Services to Seniors (the code). The Financial Consumer Agency of Canada (FCAC) will monitor banks to ensure they comply with the code.

The code is an important first step in guiding banks in their delivery of services to meet the needs of seniors. Banks who have signed on to the code must abide by its principles. 

The code will come into effect by January 1, 2021. However, effective immediately, banks must abide by principles 5 and 6, which will require them to mitigate potential financial harm to seniors and take into account market demographics and the needs of seniors when proceeding with branch closures.

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What a day it was! In addition to the many events taking place across Canada, we were thrilled to see that so many of you embraced our #AgeofInclusion campaign for World Elder Abuse Awareness Day! We built a Twitter moment to offer an overview of what happened on and around June 15, 2019:

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By Kathy Majowski and Kavina Nagrani

On January 30, 2019, the CNPEA participated in a Roundtable in Toronto hosted by the FCAC. In response to a commitment by the Government of Canada “to respond to the unique needs of Canada’s aging population’’, the Financial Consumer Agency of Canada will ‘’engage with banks and seniors’ groups to create a voluntary code of conduct (hereinafter referred to as the “Code”)  to guide banks in their delivery of services to Canada’s seniors.” (Fall Economic Statement 2018). We were pleased to be invited to participate in the roundtable discussion and to provide comments/feedback on the draft Code. You can find a summary of our comments below.

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Republished from the United Nations Human Rights Office 

UN Independent Expert on the Rights of Older Persons:



World Elder Abuse Awareness Day - 15 June 2019

GENEVA (13 June 2019) – The sexual abuse and rape of older persons is a subject rarely discussed, but nevertheless is a reality, says a UN expert. We must all be more attentive and report suspected cases of abuse of older people, says Independent Expert on the enjoyment of all human rights by older persons Rosa Kornfeld-Matte. Ahead of World Elder Abuse Awareness Day on 15 June, Kornfeld-Matte issued a statement in which she says most abuse goes undetected and unreported, even when there are clear warning signs:


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